There are several ways to make a payment.

For payment in person, please see your provider or our office staff.

For payment online, please login to your secure patient portal and follow the make a payment options.

For billing questions or payments over the phone, please contact Jessica Aldi at 614-827-9864 or email her a You may also call our main number at 614-766-0161 or email

For payments by mail, please send to 7251 Sawmill Rd. Suite 150 Dublin OH 43016.

For your convenience, you may also place a card on file. Please inquire with our office staff or your provider for instructions.

Contact Arbor Counseling, your premier destination for professional counseling services in Columbus Ohio and Circleville Ohio.  Our experienced therapists provide a wide range of services to meet the diverse needs of our clients. We specialize in counseling, therapy, anxiety, and depression but will meet you where you are if you do not want this aspect included in your counseling.

We believe that everyone deserves access to quality mental health care, regardless of their financial status and will work with you on a payment plan to help make services affordable.

About Our Sessions

  • Appointments must be cancelled at least two (2) business days prior to the scheduled appointment time. Clients can cancel their appointment by calling the main phone number to the center for psychiatric providers or emailing their specific therapist prior to the two (2) business day cutoff. There is a $100 charge for no-show and late cancellation of therapy and psychiatry appointments. There is a $300 charge for no-show and late cancellation of testing services. If you have a card on file, payment will be collected by the appropriate staff member. If you do not have a card on file, you will receive a bill.


Our mission since 1990, we have sought to provide safe, non-judgmental guidance to help our clients find personal growth and freedom from the emotional pain they are experiencing.


To provide individuals, couples, and families with top quality ethical counseling services.


It’s our goal to create a comfortable, compassionate environment where we’ll work together to achieve your success.

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